Check the return window and condition

Eligible products can be returned within 30 calendar days after confirmed delivery. A standard return generally requires:

• An unused item in its original condition.
• All original parts and accessories.
• Original packaging where reasonably possible.
• Valid proof of purchase or relevant order information.

Request instructions before posting

Email service@wsdefr.com before returning merchandise. Tell us your order number, which item is involved and why you wish to return it. Include photographs or videos where relevant.

After we review and approve the request, customer support will supply the appropriate return warehouse address and instructions. Do not automatically send a parcel to the business registration address.

How return transport costs are handled

Change of mind or personal preference: for an eligible return unrelated to a product or fulfillment problem, the customer is generally responsible for return shipping.

A product or fulfillment error: damaged, defective, incorrect, incomplete or materially misdescribed items receive an appropriate replacement, refund or return solution without additional costs to the customer resulting from the error.

Receipt, inspection and refund

We may inspect returned merchandise after receipt to confirm that the applicable eligibility conditions have been met.

Eligible refunds for approved returns go back to the original payment method after the returned merchandise has been received and inspected. Our processing generally takes 5–10 business days; your bank or payment provider may need further time to display the credit.

When an order arrives with a problem

Contact customer support as soon as reasonably possible if an order is damaged, defective, incorrect, incomplete or materially different from its description. Include the order number and photographs or videos where appropriate. We review the circumstances and provide a reasonable replacement, refund or return arrangement. When a product or fulfillment error is responsible, you will not be required to bear additional costs caused by that error.

Requesting cancellation

Contact service@wsdefr.com promptly if you wish to cancel. We make reasonable efforts to honor requests received before fulfillment begins. Once fulfillment or shipping has started, cancellation cannot be guaranteed. An order successfully canceled before fulfillment carries no cancellation fee.

After-purchase contact and business details

WsdeFr™ is owned and operated by Sichuan Guangbian Weizhi Technology Co., Ltd..

Brand

WsdeFr™

Legal Company Name

Sichuan Guangbian Weizhi Technology Co., Ltd.

Business Address

Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China

Website

wsdefr.com

Customer Support Email

service@wsdefr.com

Customer Service Phone Number

+86 18378849777

Customer Service Hours

Monday–Friday, 9:00 AM–6:00 PM PST