What does the store offer, and who operates it?

WsdeFr™ offers storage and organization supplies. WsdeFr™ is owned and operated by Sichuan Guangbian Weizhi Technology Co., Ltd..

Our business address is Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China.

What happens after payment?

After payment confirmation, normal order processing takes 2–4 business days. Holidays, promotional periods or unusually high order volumes may extend processing to a maximum of 5 business days.

How long does U.S. shipping take, and what does it cost?

For supported destinations in the United States, standard transit generally takes 10–15 business days from dispatch. Processing and transit are separate periods.

Shipping options and the applicable charges are calculated and shown at checkout before payment. Review the shipping charge before submitting your order.

Where does an order ship from, and how do I follow it?

Inventory availability, product location and destination determine whether our facilities or designated fulfillment partners handle an order. Its physical shipping origin can differ from our business registration address.

Following dispatch, available tracking details are normally sent by email or supplied through the applicable order-tracking method. Carrier systems may need a reasonable period to display the first tracking activity.

What if tracking stalls or a parcel cannot be found?

Send your order number to service@wsdefr.com if tracking has stopped updating for an extended period or the shipment appears lost. If delivery is recorded but you cannot find the parcel, make reasonable checks of the delivery area, mailbox, reception, household members, neighbors and carrier notices, then contact us if it remains missing.

When can I return an item, and how do I start?

Eligible products may be returned within 30 calendar days after confirmed delivery. Contact service@wsdefr.com before returning an item, with your order number, the item, the reason and photographs or videos where relevant. After review and approval, we provide return instructions and the appropriate warehouse address. Do not automatically post returns to the business registration address.

Who covers return shipping?

Customers are generally responsible for shipping an eligible preference-based return. If damage, defects, an incorrect or incomplete item, or a material description mismatch is attributable to a product or fulfillment error, we provide an appropriate solution without additional costs to the customer caused by that error.

How is a refund handled?

Eligible refunds for approved returns go back to the original payment method after the returned merchandise has been received and inspected. Our processing generally takes 5–10 business days; your bank or payment provider may need further time to display the credit.

Can an order be canceled?

Contact service@wsdefr.com promptly if you wish to cancel. We make reasonable efforts to honor requests received before fulfillment begins. Once fulfillment or shipping has started, cancellation cannot be guaranteed. An order successfully canceled before fulfillment carries no cancellation fee.

What if an item arrives with a problem?

Contact customer support as soon as reasonably possible if an order is damaged, defective, incorrect, incomplete or materially different from its description. Include the order number and photographs or videos where appropriate. We review the circumstances and provide a reasonable replacement, refund or return arrangement. When a product or fulfillment error is responsible, you will not be required to bear additional costs caused by that error.

How can I reach support?

WsdeFr™ is owned and operated by Sichuan Guangbian Weizhi Technology Co., Ltd..

Brand

WsdeFr™

Legal Company Name

Sichuan Guangbian Weizhi Technology Co., Ltd.

Business Address

Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China

Website

wsdefr.com

Customer Support Email

service@wsdefr.com

Customer Service Phone Number

+86 18378849777

Customer Service Hours

Monday–Friday, 9:00 AM–6:00 PM PST